Melissa Johnson,Business Consultant and Operational Efficiency Expert
Helping small and medium-sized businesses create operational efficiency, streamline processes, and build high-performing teams

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Helping small and medium-sized businesses create operational efficiency, streamline processes, and build high-performing teams
With over 20 years of experience as an entrepreneur and business consultant, I understand the challenges small to medium-sized businesses face when trying to achieve operational efficiency. Often, the root cause lies in outdated or inefficient processes, lack of clear documentation, or disconnected teams. Most entrepreneurs feel they don't have the time, desire, or manpower to deal with those issues. These inefficiencies hold back your business's growth potential, increase operational costs, and create frustration across your organization. Let’s work together to identify and solve these challenges, allowing you to scale your business responsibly.
After many years of starting and running multiple businesses in the real estate and tech space, I learned that the two key ingredients to a successful organization are PEOPLE and PROCESSES! Many small to mid-size business owners who are trying to scale struggle in one or both of these areas. I have provided small business coaching to many entrepreneurs across the country to help establish and improve systems, identify inefficiencies in current processes, establish relevant KPIs, and build teams. I believe that before any business attempts to scale, operational efficiency should first be evaluated. This is where I roll up my sleeves, get in the weeds with you, and help!
I conduct a deep dive into your current processes, systems, and team dynamics to uncover inefficiencies, bottlenecks, and growth barriers so you can achieve operational efficiency.
As your small business consultant, I develop a tailored plan to document workflows, optimize systems, and enhance team collaboration resulting in a solid foundation for sustainable growth.
With solid systems in place, I refine processes, ensure team alignment, and provide ongoing support to help you scale efficiently and confidently.
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